Sap C4C Online Training

SAP Cloud for Customer is a Software as a Service (SaaS) platform designed to manage sales and service. It consists of SAP Cloud for Sales and SAP Cloud for Service, which are marketed as separate entities. SAP C4C integrates with the SAP HANA Cloud Platform (HCP).

Category:

Features of SAP C4C:

  • Comprehensive Features: SAP C4C offers a range of features, including full support for partner add-ons, third-party integrations, customizations, and more.
  • Built-in Integration: SAP Cloud for Customer integrates seamlessly with SAP CRM, SAP JAM, SAP ERP, and other third-party systems.
  • User-Friendly: The platform is designed to be intuitive and easy to use, addressing the specific needs of its users.
  • Multi-client Hosting: Users can host multiple clients within the same environment, facilitating scalability and flexibility.

Prerequisites:

No prior knowledge is required, though familiarity with Supply Chain Management (SCM) and Customer Relationship Management (CRM) can be beneficial.

Advantages of SAP C4C:

  • Cost Efficiency: SAP C4C provides a cost-effective operation expenditure model with scalable licenses that can be increased based on demand.
  • Vendor-Managed: The solution is managed by the vendor, with all operational costs and maintenance responsibilities handled by them.
  • Flexible Access: SAP C4C allows you to manage customer needs from anywhere, with seven-layer security provided by cloud service providers.

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