The first thing you should do is contact the seller directly.

If youâ€™ve already done that, your item hasnâ€™t arrived, or itâ€™s not as described, you can report that to Etsy by opening a case.

Report a problem with an order

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.

If youâ€™d like to file an allegation of infringement, youâ€™ll need to follow the process described in our Copyright and Intellectual Property Policy.

Review how we define handmade, vintage and supplies

See a list of prohibited items and materials

Read our mature content policy

Tell us why you're reporting this item

It's not handmade, vintage, or craft supplies

It's pornographic

It's hate speech or harassment

It's a threat to minor safety

It promotes violence or self-harm

It's dangerous or hazardous

It's violating a specific law or regulation

It violates a policy that's not listed here